SESSION + Live Q&A
Lessons Learned Implementing ChatOps
Email overload, distributed teams and excessive meetings have caused many organizations to move their DevOps teams to messaging platforms and thus adopt ChatOps workflows. With thousands of open source installs and hundreds of customer implementations, we have a few lessons to share on interesting DevOps workflows, how incidents can be effectively communicated across distributed teams and what messaging in secure and regulated environments should look like.
The main takeaway? Open source software and open APIs give organizations the freedom to adjust their communications infrastructure to their specific needs and transition successfully to ChatOps.
Case studies will include how a leading Silicon Valley decacorn, a major U.S. federal agency, and two of the 10 largest investment banks in the world use ChatOps in their organizations.
Speaker
Corey Hulen
CTO and Co-founder @Mattermost
Corey Hulen is the CTO and co-founder of Mattermost, Inc., creators of the open source enterprise messaging workspace built for privacy-conscious organizations. Prior to Mattermost, he founded Tempo AI, a machine intelligence startup spun out from Stanford Research Institute, which was acquired...
Read moreLocation
Henry Moore, 4th flr.
Track
Video
Video is not available
Share
From the same track
Kubernetes for Developers, Architects, & Other People
You've got kubernetes up and running, and you're ready for it to change your life! But, all you see now is a blinking cursor. What do you do now?!This talk explains what cloud native development is, how kubernetes supports it, and give you a toolkit to start planning for how you'll...
Michael Coté
Staff Technologist @VMware
Using Reinforcement Learning AI to Accelerate DevOps
You probably learned that hacking on code until it works is the wrong way to write a program. But today, that’s essentially what we do in AI (albeit trillions of times faster)—and it achieves remarkable results!Reinforcement learning was notably used by Google’s AlphaGo...
Mathew Lodge
Chief Executive Officer @diffbluehq
Open Source Developers Are Security’s New Front Line
Bad actors have recognised the power of open source and are now beginning to create their own attack opportunities. This new form of assault, where OSS project credentials are compromised and malicious code is intentionally injected into open source libraries, allows hackers to poison the well....
Ilkka Turunen
Global Director, Pre-Sales Engineering @Sonatype
Pitfalls in Measuring SLOs
We built support for SLOs (Service Level Objectives) against our event store so we could monitor operations for our own complex distributed system. In the process of doing so, we learned that there were a number of important aspects that we didn’t expect from carefully reading the SRE...
Danyel Fisher
Principal Design Researcher @honeycombio
Design, Catalogue, Discover and Use Your Event Assets
How do you communicate about the Event assets in your organisation? Where do you keep what Events there are? Authors and users of RESTful APIs are used to a rich suite of tools that gather, document, manage, monitor and govern their APIs so that teams can collaborate on their API...
Tom Fairbairn
Solace Distinguished Engineer